France Silent Authentication - Service degradation affecting the Bouygues Telecom network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Aug 26, 2025 - 11:50 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 26, 2025 - 11:46 UTC

Investigating

We are currently experiencing degradation of the Silent Authentication service affecting the Bouygues Telecom network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Aug 26, 2025 - 10:58 UTC