USA MMS - Delivery receipt latency affecting MMS messages sent by shortcodes

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted May 23, 2024 - 11:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 22, 2024 - 20:46 UTC

Investigating

We have been notified by our US supplier about an issue impacting delivery receipts for MMS messages from shortcodes. You might experience missing or delayed delivery receipts for US shortcodes.

The supplier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted May 22, 2024 - 18:47 UTC

This incident affected: Global Connectivity (MMS North America).