Singapore SMS - Degradation for Inbound SMS towards Singapore Long Virtual Numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Apr 30, 2024 - 04:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 30, 2024 - 03:41 UTC

Investigating

We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our Singapore Long Virtual Numbers. You may experience failures or delays for Inbound SMS sending towards some of your subscribed Singapore Long Virtual numbers.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Posted Apr 29, 2024 - 15:13 UTC

This incident affected: Global Connectivity (SMS APAC).