Video Media Disconnection in Canada

Incident Report for Vonage API Status

Resolved

Customers in the Canada region may have experienced problems impacting Media Connection in Standard environments. Some customers may have experienced a disconnection from the session.

The following services have been impacted from 2025-02-12 13:36 UTC:
Media Connection (Standard)

The impacted server was immediately removed from rotation, and any customer impact should have been fully resolved at 2025-02-12 13:37 UTC.

Please let support@api.vonage.com know if you continue to experience problems with this.

Posted Feb 12, 2025 - 15:08 UTC

This incident affected: Video (Media Connection (Standard)).