Data Reporting Issue on API Platform
Incident Report for Vonage API Status
Resolved
This incident has been resolved around 6:00 UTC on 19th Nov 2024.
Posted Nov 19, 2024 - 08:46 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 19, 2024 - 00:46 UTC
Update
We are continuing to work on a fix for this issue.
Posted Nov 18, 2024 - 23:32 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 18, 2024 - 20:52 UTC
Investigating
We were alerted of an issue that values shown in Customer Dashboard for some analytics data have not being updated since today 16:00 UTC.

We will continue to monitor the service during the next few hours and post updates should anything change.
Posted Nov 18, 2024 - 19:45 UTC
This incident affected: Vonage Dashboard (Reporting & Data).