Canada MMS - Delivery Degradation affecting Toll Free numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jun 04, 2024 - 23:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 04, 2024 - 23:17 UTC

Investigating

We have observed MMS delivery degradation for Toll Free numbers. You may expect missing or delayed inbound and outbound messages, and missing or late delivery receipts.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jun 04, 2024 - 19:36 UTC

This incident affected: Global Connectivity (MMS North America).