Philippines SMS - DLR latency for messages sent towards Globe

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Sep 07, 2022 - 15:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 07, 2022 - 14:21 UTC

Investigating

Please be advised that we are observing delays for SMS DLRs towards Globe in the Philippines. During this time you may encounter latency in DLRs however messages are being delivered.

We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Sep 07, 2022 - 10:35 UTC

This incident affected: Global Connectivity (SMS APAC).