Pakistan SMS - Degradation towards Jazz Network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 03, 2022 - 20:31 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 03, 2022 - 19:37 UTC

Investigating

We are currently observing SMS delivery degradation towards Pakistan Jazz (Mobilink) and Jazz (Warid Telecom). We are working with our carrier partners to resolve the issue, which seems to be on the network operator side, and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jul 03, 2022 - 10:01 UTC

This incident affected: Global Connectivity (SMS APAC).