Service Issue in Platform

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Oct 10, 2023 - 09:11 UTC

Monitoring

On 09-Oct-2023 21:42 UTC, a fix has been implemented and we are monitoring the results.

Posted Oct 09, 2023 - 21:52 UTC

Investigating

Our monitoring has alerted us to an issue impacting messages API. The service interruption started 21:01 UTC where some customers might have faced outbound messages failure and inbound messages delayed for Whatsapp Cloud API.

If there is a customer impact, it is likely to be affecting the following products:
Whatsapp Cloud API

Posted Oct 09, 2023 - 21:23 UTC

This incident affected: SMS & Messages (Messages API).