Japan SMS - delivery delays towards KDDI network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Oct 19, 2022 - 07:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 19, 2022 - 06:31 UTC

Investigating

We are currently observing SMS delivery delays towards Japan KDDI Network. This affects preregistered traffic.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Oct 18, 2022 - 23:17 UTC
This incident affected: Global Connectivity (SMS APAC).