Mexico SMS - Delivery Degradation towards AT&T Mexico

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jan 10, 2026 - 14:50 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 10, 2026 - 08:53 UTC

Investigating

Please be advised that we are observing message delivery degradation towards AT&T Mexico.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jan 10, 2026 - 02:57 UTC

This incident affected: Global Connectivity (SMS Latin America).