El Salvador SMS - Delivery Degradation towards Claro

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Jul 22, 2025 - 01:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 22, 2025 - 00:27 UTC

Investigating

Please be advised that our supplier has notified us of message delivery degradation towards Claro El Salvador.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Jul 21, 2025 - 17:09 UTC
This incident affected: Global Connectivity (SMS Latin America).