China SMS - Partial degradation of Pre-Registered brands

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Aug 28, 2024 - 04:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 28, 2024 - 04:05 UTC

Update

We are continuing to investigate this issue.
Posted Aug 27, 2024 - 16:38 UTC

Investigating

Please be advised that we are observing partial SMS delivery degradation for pre-registered brands towards China.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions
Posted Aug 27, 2024 - 16:37 UTC
This incident affected: Global Connectivity (SMS APAC).