SIP Interconnect Server restart - EU-WEST-1

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Aug 30, 2022 - 14:09 UTC

Update

We are continuing to investigate this issue.
Posted Aug 30, 2022 - 14:08 UTC

Investigating

At 9:19 UTC, we had a SIP interconnect server restart in EU-WEST-1. All sessions on that instance would have been terminated. Traffic was immediately routed away from the affected server. Subsequent sessions would not have been impacted.
Posted Aug 30, 2022 - 14:08 UTC
This incident affected: Video (SIP Interconnect).