Germany SMS - Delivery receipt latency towards the O2 (Telefonica)Network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted May 16, 2024 - 21:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 16, 2024 - 20:31 UTC

Investigating

We are currently observing delivery receipt latency impacting messages to the O2 (Telefonica )Network in Germany

You may experience missing or delayed delivery receipts for outbound messages to the O2 (Telefonica)Network in Germany. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted May 16, 2024 - 15:50 UTC

This incident affected: Global Connectivity (SMS Europe).