Bolivia SMS - Delivery Degradation towards Viva network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Aug 08, 2025 - 22:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 08, 2025 - 21:33 UTC

Investigating

We have noticed an SMS delivery degradation towards Bolivia Viva network

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Aug 08, 2025 - 15:26 UTC
This incident affected: Global Connectivity (SMS Latin America).