USA SMS - Delivery Receipt Degradation affecting 10DLC traffic towards T-Mobile

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Mar 14, 2024 - 02:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 14, 2024 - 00:47 UTC

Investigating

We have observed SMS delivery receipt degradation impacting 10DLC traffic towards T-mobile. You may expect missing or late delivery receipts.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Mar 13, 2024 - 18:55 UTC

This incident affected: Global Connectivity (SMS North America).