USA SMS - Delivery degradation affecting AT&T using a subset of Short Codes

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Nov 09, 2023 - 02:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 09, 2023 - 01:43 UTC

Investigating

We have been notified by our supplier about SMS delivery degradation towards AT&T, USA using a subset of Short Codes.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Nov 09, 2023 - 01:37 UTC

This incident affected: Global Connectivity (SMS North America).