Chile SMS - Delivery Degradation towards Claro

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Apr 24, 2025 - 08:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 24, 2025 - 06:55 UTC

Investigating

Please be advised that currently we are observing message delivery degradation towards Claro in Chile.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Apr 24, 2025 - 06:15 UTC

This incident affected: Global Connectivity (SMS Latin America).