Customers should be able to log in to the account portal as usual. Please let support@api.vonage.com know if you continue to experience problems with this.
Posted Feb 01, 2023 - 18:21 UTC
Update
We are continuing to monitor for any further issues.
Posted Jan 31, 2023 - 21:46 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 30, 2023 - 18:46 UTC
Update
Further investigation indicates this is impacting users in both US and EU regions. We'll promptly post additional updates as our investigation into this continues.
Posted Jan 30, 2023 - 17:45 UTC
Investigating
We infer that APAC customers still face intermittent login issues when accessing their Dashboard. Our engineering team is currently investigating the issue.
Posted Jan 30, 2023 - 06:50 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 29, 2023 - 22:55 UTC
Update
Customers are currently experiencing problems impacting in login to their account.
You may see slow loading when login to the tokbox account.
The following services have been impacted from 2023-01-30 03:39:00 UTC: product - Video, service - login
We will update this status as soon as we have more information on this issue.