Delays in uploading archives in US-EAST-1 and EU-CENTRAL-1 regions

Incident Report for Vonage API Status

Resolved

All the affected archives in US-EAST-1 and EU-CENTRAL-1 are now uploaded; there is no ongoing issue.

Please let support@api.vonage.com know if you continue to experience problems with this.
Posted Jun 07, 2023 - 20:25 UTC

Update

The affected archives have been fully uploaded in the US-East-1 region. Archives in EU-Central-1 are still processing.

Please let support@api.vonage.com know if you continue to experience problems with this.
Posted Jun 07, 2023 - 20:08 UTC

Monitoring

We have identified the issue impacting archives uploading, which started at 13:50:00 ET in US-EAST-1 and EU-CENTRAL-1 regions.
The issue has been resolved, and the affected archives are in the process of uploading.
Please let support@api.vonage.com know if you continue to experience problems with this.
Posted Jun 07, 2023 - 19:50 UTC
This incident affected: Video (Archiving (Standard), Archiving (Enterprise)).