Kenya Voice - Degradation of outbound and inbound calls towards a subset of Long Virtual Numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jun 14, 2025 - 07:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 14, 2025 - 07:23 UTC

Investigating

We are currently observing inbound and outbound call degradation towards a subset of our Kenya Long Virtual Numbers.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions

Posted Jun 14, 2025 - 06:15 UTC

This incident affected: Global Connectivity (Voice Middle East & Africa).