Vonage services have been fully restored following yesterday’s service interruption in customers' ability to connect to 10-digit long numbers. Full resolution has been confirmed effective 15:33 UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible.
Vonage services continue to show signs of recovery following yesterday's interruption in customers' ability to connect to 10-digit long numbers. We'll continue to provide further updates when new information becomes available and once full service is restored.
Thank you for your patience and understanding as we work to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com
Posted Apr 29, 2026 - 09:57 UTC
Monitoring
Vonage services continue to show signs of recovery following yesterday's interruption in customers' ability to connect to 10-digit long numbers. We'll continue to provide further updates when new information becomes available and once full service is restored.
Thank you for your patience and understanding as we work to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com
Posted Apr 29, 2026 - 04:46 UTC
Update
We continue to work to resolve the issue that may be impacting your ability to connect to 10-digit long numbers. We'll continue to provide further updates when new information becomes available.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Posted Apr 29, 2026 - 02:53 UTC
Update
We have identified the issue that may be impacting your ability to connect to 10-digit long numbers. We'll continue to provide further updates when new information becomes available.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Posted Apr 29, 2026 - 00:43 UTC
Identified
We have identified the issue that may be impacting your ability to connect to 10-digit long numbers. We'll continue to provide further updates when new information becomes available.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Posted Apr 28, 2026 - 22:13 UTC
Update
We are working to resolve the issue that may be impacting your ability to connect to 10-digit long numbers. We'll continue to provide further updates when new information becomes available.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Posted Apr 28, 2026 - 21:14 UTC
Investigating
We are currently observing SMS delivery degradation towards AT&T network affecting 10DLC numbers.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Posted Apr 28, 2026 - 17:51 UTC
This incident affected: Global Connectivity (SMS North America).