Video API Service Degradation in Europe DC

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Feb 14, 2023 - 13:46 UTC

Monitoring

At 8:25 UTC a video server located in our European data center restarted which led to the loss of all sessions on that instance. The impact of this incident was limited to the standard environment only. However, services were immediately recovered, and there was no further impact on calls. We will monitor the service during the next few hours and post updates should anything change.

Posted Feb 14, 2023 - 09:31 UTC

This incident affected: Video (Session Connection, Media Connection (Standard)).