Indonesia SMS - Delivery delay for domestic brands towards Hutchison 3 network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Jan 16, 2024 - 00:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 15, 2024 - 23:58 UTC

Investigating

We have been notified about SMS delivery delay towards Indonesia Hutchison 3 for domestic registered brands.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Jan 15, 2024 - 19:46 UTC
This incident affected: Global Connectivity (SMS APAC).