Chile SMS - Delivery degradation towards Telefonica

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Feb 10, 2024 - 16:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 10, 2024 - 16:51 UTC

Investigating

We have been notified about message delivery degradation towards Chile Telefonica.
Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions

Posted Feb 10, 2024 - 04:36 UTC

This incident affected: Global Connectivity (SMS Latin America).