10DLC Campaign Approval Reviews

Incident Report for Vonage API Status

Resolved

If you have further questions around any campaigns submitted after 11/21/22, please contact our Vonage API Support Team at support@api.vonage.com for further assistance.
Posted Nov 23, 2022 - 19:12 UTC

Investigating

Due to changes in the US A2P SMS market, all campaigns submitted on 11/21/22 or later are being manually reviewed by our 10DLC compliance team. This can delay your campaign's approval and the team may have follow-up questions for you. The campaign status may show 'Active' while our 10DLC compliance team is reviewing your new campaign(s). If you have any further questions, please contact our Vonage API Support Team at support@api.vonage.com
Posted Nov 21, 2022 - 19:12 UTC
This incident affected: SMS & Messages (10 DLC Platform).
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