Costa Rica SMS - Degradation affecting ICE network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Dec 29, 2024 - 01:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 29, 2024 - 00:28 UTC

Investigating

Please be informed that we are observing SMS delivery degradation towards ICE network in Costa Rica.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Dec 28, 2024 - 06:56 UTC
This incident affected: Global Connectivity (SMS Latin America).