Archives service interruption

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Feb 09, 2023 - 22:58 UTC

Monitoring

At 19:46 UTC we lost an instance of our archiving infrastructure in AP-SOUTH-1 in our Standard environment. Archives that were ongoing on this instance are either truncated or lost. The impacted instance was immediately removed from service and all new traffic routed to other instances. We are continuing to monitor this issue.

Posted Feb 09, 2023 - 20:25 UTC

This incident affected: Video (Archiving (Standard), Archiving (Enterprise)).