Indonesia SMS - Delivery Degradation towards Hutchison 3 and Indosat

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted May 16, 2023 - 21:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 16, 2023 - 21:19 UTC

Investigating

We are currently observing SMS delivery degradation towards Indonesia Hutchison 3 and Indosat.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted May 16, 2023 - 18:35 UTC

This incident affected: Global Connectivity (SMS APAC).