Issue with our video platform for Frankfurt

Incident Report for Vonage API Status

Resolved

There is no ongoing customer impact. This issue is resolved, but please reach out to support@api.vonage.com if you have any further questions.

Posted Jun 30, 2022 - 23:01 UTC

Monitoring

At 19:14 UTC, one of our Enterprise Video servers in our Frankfurt datacenter restarted. Customer connections would have been dropped. The instance immediately recovered afterwards and we are monitoring.

Posted Jun 30, 2022 - 22:23 UTC

This incident affected: Video (Session Connection).