USA - SMS delivery receipt delays affecting a subset of Short Codes

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Nov 25, 2022 - 20:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 25, 2022 - 19:50 UTC

Investigating

We have been notified by our US suppliers about the delivery receipts delays impacting messages using a subset of Short Codes.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Nov 25, 2022 - 17:53 UTC

This incident affected: Global Connectivity (SMS North America).