Peru SMS - Degradation towards Claro and Entel network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Aug 29, 2025 - 04:31 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 28, 2025 - 23:42 UTC

Investigating

We are currently observing SMS delivery degradation towards Peru Claro and Entel.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Aug 28, 2025 - 15:00 UTC
This incident affected: Global Connectivity (SMS Latin America).