France SMS - Delivery degradation towards France

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Mar 17, 2023 - 23:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 17, 2023 - 19:58 UTC

Investigating

We are currently observing SMS delivery degradation towards France networks resulting in delays to messages sent using a subset of Transactional and Promotional Short Codes.
We are working to resolve the issue and will issue an update as soon as more information becomes available.

Posted Mar 17, 2023 - 17:29 UTC

This incident affected: Global Connectivity (SMS Europe).