Colombia Movistar - Voice degradation on Inbound and Outbound calls

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Nov 28, 2022 - 21:39 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 28, 2022 - 20:13 UTC

Investigating

We have been notified that there is currently an issue in Colombia affecting Movistar voice calls for inbound and outbound.

We will provide another update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Nov 28, 2022 - 10:48 UTC
This incident affected: Global Connectivity (Voice Latin America).