The following services were impacted from 21-Nov-2022 14:04 UTC until 17:30 UTC.
All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this. A post-mortem will be published in the next few days.
Posted Nov 22, 2022 - 13:01 UTC
Update
We are continuing to monitor for any further issues.
Posted Nov 22, 2022 - 12:13 UTC
Monitoring
The system appears stable now, and we are monitoring for any potential problems.
Posted Nov 21, 2022 - 18:27 UTC
Update
We currently do not expect there to be a customer impact, but we are continuing to investigate and confirm.
Posted Nov 21, 2022 - 16:58 UTC
Investigating
Our monitoring has alerted us to a potential service issue with our platform. Although It is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigate.
If there is a customer impact, it is likely to be affecting the following products: In-App Voice
We aim to provide an update on our investigation within 1 hour.