MTN SMS - Degradation of messages and Delivery Receipts towards MTN multiple networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Sep 19, 2023 - 13:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 19, 2023 - 13:20 UTC

Investigating

Please be advised that we have been notified by our supplier about degradation for SMS and Delivery receipts towards MTN network in multiple destinations.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Sep 19, 2023 - 07:32 UTC

This incident affected: Global Connectivity (SMS Middle East & Africa).