A fix has been implemented and we are monitoring the results.
Posted Nov 25, 2023 - 04:58 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 24, 2023 - 21:58 UTC
Update
Please find updated list of small US Carriers that may experience message delays:
Appalachian Wireless, CellularOne of NE AZ, Chariton Valley Wireless, Enflick Inc, Epic Touch, Farmers Mutual Telephone, Iowa Wireless, Layered Communications, Leaco Rural Telephone, Mobi PCS, MobileNationSIWireless, Mosaic, MTA, Nemont Sagebrush Cellular, Peoples Wireless, Pine Cellular, Pioneer Cellular, Republic Wireless, South Central Utah, Syringa Wireless and United Wireless.
Posted Nov 24, 2023 - 18:35 UTC
Investigating
We have been notified about SMS delivery latency for messages sent via Toll-Free numbers towards Appalachian Wireless network
As a result of this issue, inbound/outbound messages via toll free numbers and delivery receipts may be delayed. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.