Voice API issue in the US Region

Incident Report for Vonage API Status

Resolved

Vonage services have been fully restored following today's interruption in Voice API services in the US region, which began at 2026-05-22 17:22:00 UTC. Full resolution has been confirmed effective 2026-05-22 18:45:00 UTC. You will receive a formal RFO.

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com
Posted May 22, 2026 - 20:45 UTC

Monitoring

Vonage services continue to show signs of recovery following today's interruption in Voice API services in the US region.

We'll continue to provide further updates here within 8 hours and once full service is restored.

Thank you for your patience and understanding as we work to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com
Posted May 22, 2026 - 18:58 UTC

Investigating

We are aware of voice issues that may be impacting your Voice API calls in the US region. Customers may encounter voice traffic requests timing out.

We are working to resolve the issue as soon as possible. We'll provide further updates within 1 hour.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com
Posted May 22, 2026 - 18:10 UTC
This incident affected: Voice (Voice API).