Taiwan SMS - Pre-Registered brands delivery degradation towards all networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Sep 16, 2026 - 22:07 UTC

Monitoring

Please note that message delivery was not impacted. Only missing delivery reports.

A fix has been implemented and we are monitoring the results.

Posted Sep 16, 2026 - 21:05 UTC

Investigating

We are currently observing SMS delivery degradation for domestic pre-registered traffic towards the Taiwan Mobile network.

We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Posted Sep 16, 2026 - 20:10 UTC

This incident affected: Global Connectivity (SMS APAC).