Poland Voice - Service Degradation between a subset of Poland Long Virtual Numbers from APAC Data Center

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Dec 04, 2023 - 21:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 04, 2023 - 20:05 UTC

Investigating

Please be informed that Outbound calls between Poland Long Virtual Numbers starting with prefix 4873 observing service degradation from APAC Data Center.

We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Dec 04, 2023 - 16:35 UTC

This incident affected: Global Connectivity (Voice APAC).