USA & CA - SMS & MMS latency affecting toll-free numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Nov 15, 2022 - 20:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 15, 2022 - 19:57 UTC

Investigating

We have been notified by our suppliers about an SMS & MMS latency issue impacting US and Canadian toll-free numbers.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Nov 15, 2022 - 17:33 UTC
This incident affected: Global Connectivity (SMS North America, MMS North America).