Israel SMS - Degradation towards all networks via Israel long virtual numbers and Pre-Registered sender ID

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jun 26, 2023 - 05:35 UTC

Update

We are continuing to monitor for any further issues.

Posted Jun 26, 2023 - 05:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 26, 2023 - 04:24 UTC

Investigating

We are currently observing SMS delivery degradation for messages sent via a subset of our Israel Long Virtual Numbers and Pre-Registered sender ID. You may experience failures or delays for these traffic.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jun 26, 2023 - 03:30 UTC

This incident affected: Global Connectivity (SMS Middle East & Africa).