USA - MMS latency affecting 10DLC messages to AT&T

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Oct 28, 2023 - 19:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 28, 2023 - 19:06 UTC

Investigating

We have been notified by our supplier about MMS latency impacting 10DLC messages to AT&T numbers.

You may experience delays for multimedia 10DLC messages to AT&T numbers. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Oct 27, 2023 - 20:13 UTC

This incident affected: Global Connectivity (MMS North America).