MMS Delivery Issue to Canada

Incident Report for Vonage API Status

Resolved

This incident has been resolved. Please contact support@api.vonage.com if you have any questions.

Posted Jan 16, 2025 - 17:59 UTC

Monitoring

A fix has been implemented by our supplier and we are monitoring the results.

Posted Jan 16, 2025 - 17:07 UTC

Identified

The issue has been identified and we are working with our supplier to resolve the issue.

Posted Jan 16, 2025 - 16:17 UTC

Investigating

Our monitoring system has alerted us to a potential service issue with our supplier for MMS delivery to Canada destination.

We aim to provide an update on our investigation within 1 hour.

Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.

Posted Jan 16, 2025 - 15:56 UTC

This incident affected: Global Connectivity (MMS North America).