Indonesia SMS - Delivery degradation affecting Domestic Brands towards Smartfren Network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Sep 14, 2026 - 14:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 14, 2026 - 12:42 UTC

Investigating

We have observed an issue affecting Domestic Brands towards Smartfren Network. You might experience missing or delayed outbound SMS and delivery receipts.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Posted Sep 14, 2026 - 10:29 UTC

This incident affected: Global Connectivity (SMS APAC).