Video Dashboard Service Disruption

Incident Report for Vonage API Status

Resolved

The incident was resolved at 2024-07-31 20:53 UTC. Please contact support@api.vonage.com if you have any questions.

Posted Aug 01, 2024 - 12:25 UTC

Identified

We are currently experiencing a performance degradation on our Video dashboard which impacts payment and account services. We are currently monitoring the situation with our third party vendor which is causing this impact and will post an update when the issue is resolved.

Posted Jul 31, 2024 - 19:41 UTC

This incident affected: Vonage Dashboard (Account Configuration & Feature Access, Payments & Billing) and Video (Account Portal).