Service Issue in Video API Platform in US EAST Region

Incident Report for Vonage API Status

Resolved

On March 19th, 2025 between 16:00:20 and 16:00:30 UTC, a brief outage impacted Live Captions from about 20 customers in our US East datacenter. The affected service instance has been restarted and Captions API is now functioning normally.

For any additional questions, please contact support at support@api.vonage.com

Posted Mar 19, 2025 - 16:38 UTC

This incident affected: Video (Captions).