USA SMS - Delivery Degradation towards AT&T network affecting Toll Free numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Apr 22, 2025 - 23:50 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 22, 2025 - 14:20 UTC

Investigating

We have observed SMS delivery degradation for Toll Free numbers sending towards AT&T network. You may expect missing or delayed outbound messages, missing or late delivery receipts.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Apr 22, 2025 - 11:46 UTC

This incident affected: Global Connectivity (SMS North America).