Kazakhstan SMS - Delivery Degradation towards Kcell

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jan 20, 2023 - 14:32 UTC

Update

We are continuing to monitor for any further issues.

Posted Jan 20, 2023 - 13:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 20, 2023 - 13:57 UTC

Investigating

Please be advised that due to local issues with the operator Kcell in Kazakhstan, we are currently experiencing delays and delivery degradation towards the subscribers of this network.

Our suppliers have identified the issue and are working to resolve this. We will keep you updated on any progress.

Please contact support@api.vonage.com if you have any questions.

Posted Jan 20, 2023 - 12:26 UTC

This incident affected: Global Connectivity (SMS APAC).